To get all the answers to your "Questions" related to our Product, Services & Science behind the product, Please use the tools below. We have included each and every question which have come to us Frequently.

Please type your question below to find the solution fast!.

How long after I order Cerebra Ultra will it ship out?

It will ship within 24 hours of the order, if you need the order faster let us know by emailing customer service and we will make arrangements to send out quicker for you.

What payment methods do you accept?

Master Card, Visa, Debit, Gift cards, American Express, Discover and prepaid cards with a visa or mc logo on it.

How do I update my payment method?

Simply contact Customer Service at put in your order number and original CC information and updated new payment method.

Can I change my autoship?

Yes, Contact Customer Service by emailing instructions and it will be changed in real time.

What is your address and phone number?

DBH Ultraceuticles Web: 3108 Santa Barbara Blvd, Email: Suite # 105 Box # 407 Phone: 866-998-5872 Cape Coral, Florida 33914

How can I get a call from Cerebra Ultra?

Call 866-998-5872 and either speak to someone or leave a detailed message and one of our customer care representatives will return the call within 24 hours.

How do you cancel an order?

Contact the Customer Service Phone # 866-998-5872 and tell them that you would like to cancel and it will be cancelled in real time also your cc info and address will be deleted from the system completely for your peace of mind.

Is Cerebra Ultra available in stores?

No, Cerebra Ultra is exclusively available from DBH Ultraceuticals on our Cerebra Ultra website.

Why was I charged on my Credit Card again?

When you signed up to buy Cerebra Ultra in order to take advantage of the deep discount you signed up for an auto delivery continuity program that can be easily cancelled or changed at any time in real time. Within 60 days of the original purchase you will also be refunded the amount of your last order.

Where can I read about Cerebra Ultra?

On Cerebra Ultra website click on the blog and How it works tabs.

Do you wholesale Cerebra Ultra?

Please contact customer service.

Does Cerebra Ultra offer a sample pack?

It is currently in the works.

Do you have a Money Back Guarantee?

60 days from the initial order

Where do I find my orders tracking number?

As soon as the order ships we will send you an email with the tracking #.

What name will show up on my Credit Card statement?

DBH Ultraceuticals LLC.

How long does it take to process a refund?

3-5 business days.

What perks do I get with your VIP program?

Coupons for free or discounted products and $25 bonus for referral customers. All Cerebra Ultra programs and blog posts will be available to you in real time.

How long has Cerebra Ultra been on the market?

It has been around a year and a half.